Urus88a is committed to protecting the privacy and personal data of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Every aspect of your privacy is carefully safeguarded through technologies and procedures specifically designed for the security of Malaysian members.
All data transmitted between your device and urus88a servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
All of urus88a's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You retain full rights over your personal data under this legislation.
Only authorised urus88a staff with a legitimate job requirement may access members' personal data. All access is logged and audited regularly to detect any misuse.
Your personal data is stored in data centres equipped with multi-layered physical and digital protection. Data backups are performed regularly with full encryption to prevent loss or theft.
Urus88a does not sell, rent, or trade members' personal data to any third party for marketing purposes. Marketing communications are only sent to members who have given their consent.
You have the right to request access to, correction of, or deletion of your personal data at any time. Requests are processed within 14 business days through the urus88a support team.
Urus88a collects various types of personal information for lawful and clearly stated purposes. The information collected falls into two main categories:
When you register an account, complete your profile, or contact our support team, you may provide information such as:
While you use the urus88a platform, our systems automatically record certain technical information to ensure the service runs smoothly and securely:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Data (KYC) | Account verification & fraud prevention | 5 years after account closure |
| Financial Data | Deposit & withdrawal processing | 7 years (audit requirement) |
| Activity Data | Service improvement & security | 2 years from the date of activity |
| Communication Data | Customer support & complaint records | 3 years from the date of interaction |
| Cookie Data | User experience & analytics | Up to 12 months |
Urus88a uses collected information solely for lawful, reasonable, and transparent purposes. The following are the primary purposes for which your data is used:
Urus88a does not sell members' personal data to any third party. However, in the course of operating the platform, we may share data with the following limited and trusted categories of third parties:
Transaction information is shared with authorised payment providers such as FPX gateway, DuitNow, and licensed e-wallet providers in Malaysia. This sharing is solely for processing your financial transactions and is subject to strict confidentiality agreements.
Minimum required gaming activity data is shared with game software providers to ensure smooth gameplay and accurate recording of results.
Urus88a will disclose personal data to law enforcement agencies, courts, or regulatory bodies when required by Malaysian law or a valid court order.
The urus88a platform uses cookies and similar tracking technologies to enhance user experience and ensure platform security. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the urus88a platform.
Urus88a implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
Urus88a retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. Retention periods vary by data type as shown in the table in Section 1.
When data is no longer needed and there is no legal obligation to retain it, urus88a will delete or anonymise that data in a secure and irreversible manner. The data deletion process is carried out in accordance with internally audited procedures.
Please note that financial data and transaction records may need to be retained for a longer period to meet tax audit requirements and financial legal compliance obligations applicable in Malaysia.
As a urus88a member residing in Malaysia, you have important rights under the Personal Data Protection Act 2010 (PDPA) regarding your personal data:
To exercise any of the above rights, please contact the urus88a support team via live chat or email. We may need to verify your identity before processing your request to ensure the security of your data.
Urus88a reserves the right to amend this Privacy Policy from time to time to reflect changes in law, industry practices, or the way we operate. The "Updated" date at the top of this document indicates when the latest amendment was made.
For material amendments — changes that significantly affect how we process your data — urus88a will provide clear notice to members via email or in-platform notification at least 14 days before the changes take effect.
Your continued use of the urus88a platform after any amendments take effect constitutes your acceptance of the revised policy. If you do not agree with any amendments, you have the right to close your account before the changes come into effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how urus88a handles your personal data, please contact our Data Protection Officer (DPO) team through the following channels:
For other enquiries related to platform usage, please visit the FAQ us or review Terms and Conditions for more information on platform usage rules.
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